Terms and Conditions
Last updated: 9 October 2026
These terms govern your use of onnahair.com, operated by Onna Saç Sistemleri Sanayi ve Ticaret Ltd. Şti. (“ONNA HAIR”), İstanbul, Türkiye. By using the site you accept them.
1. Nature of the information
Articles, Q&A entries and images on this site are for information only. They are not medical diagnosis, treatment or advice. If you think your hair loss may have a medical cause, consult a physician.
2. Before and after photographs
Application photographs show real clients and are published with their consent. Results vary from person to person depending on the degree of hair loss, scalp condition, the system chosen and care habits. They are not a promise of any particular outcome.
3. Appointment requests
A request sent through a form on this site is a request only. It does not create an appointment or a binding contract. Your appointment is confirmed when our team contacts you by phone, WhatsApp or e-mail.
4. Prices
Price ranges shown on the site are indicative and are not a binding offer. Your final price is confirmed in writing after a free consultation, based on the system chosen, hair density, application area and care plan.
5. Where we operate
ONNA HAIR operates from a single location: Esentepe Mah. Kore Şehitleri Cad. No:11/A, Şişli / İstanbul.
6. Intellectual property
Text, photographs, video, the logo and the marks “ONNA”, “ONNA HAIR”, “ONNA PRO” and “breathtec” belong to ONNA HAIR or its licensors and may not be copied or used commercially without written permission.
7. User content
You are responsible for what you post in the Q&A and comment areas. We may decline to publish or may remove content that is abusive, promotional, misleading about health, or that discloses someone else’s personal data.
8. Your personal data
Information you send through our forms is processed only to answer your request. See our Privacy Policy and Cookie Policy for details.
9. Third-party links
The site links to third-party platforms such as Instagram and YouTube. ONNA HAIR is not responsible for their content or privacy practices.
10. Availability
We work to keep the site available and accurate, but interruptions may occur through maintenance, technical fault or our hosting provider.
11. Changes
We may update these terms. The current version is always published here with the date above.
12. Governing law
These terms are governed by the law of the Republic of Türkiye. The courts and execution offices of İstanbul (Çağlayan) have jurisdiction. Visitors who are consumers keep the rights given to them by Turkish Consumer Protection Law no. 6502.
13. Contact
Onna Saç Sistemleri Sanayi ve Ticaret Ltd. Şti.
Esentepe Mah. Kore Şehitleri Cad. No:11/A, Şişli / İstanbul 34394, Türkiye
+90 212 255 44 44 · info@onnahair.com